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Aftersales Programmes Manager

Job Type:
Commercial Operations Jobs
Berkshire, England
£30,000 to £35,000 per annum
Job Ref:

Are you looking for a career move with a manufacturer?
Do you have knowledge of aftersales, parts or service function from a dealer or manufacturer?

A leading car manufacturer is recruiting an Aftersales Programmes Manager to join the Head Office team responsible for the development and implementation of Aftersales programmes to the dealer network and Area Managers.

The Aftersales Programmes Manager will deliver aftersales programmes to all customer groups and internal stakeholders to ensure maximum customer retention across. This is a fantastic opportunity to develop your career in a commercial aftersales function with the manufacturer.

Key Responsibilities

Create and manage the aftersales product to support customer retention objectives
Ensure all customer communications and marketing are in-line with programmes
Review reported data and make recommendations for changes or developments and ensure data is captured and managed effectively
Develop dealer targets and collaborate with Area Managers to deliver
Develop marketing plans and measure success of marketing activity
Write and manage the aftersales time plan


We are looking for a driven and customer focussed individual – ideally with experience in aftersales from the manufacturer or dealer environment. Strong commercial awareness and excellent time management skills and able to communicate across all levels in Head office and to the field teams.
A good level of Excel is required for reporting.


This is an ideal opportunity to develop your career with a manufacturer in a commercial aftersales role which encompasses many functions including product, marketing, project, dealer/field operations and reporting. The company offers a variety of career options and the opportunity to work with a truly professional and knowledgeable team. A competitive salary and benefits package is on offer for the successful applicant.

For more details please call the office and ask to speak to Jon Allott.

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Suitability for positions will be judged on relevant professional criteria relating to knowledge, skills, attitude and experience and there will be no discrimination on any other grounds.

Signet Resources is acting as an Employment Agency in relation to this vacancy.

Contact Details:
Tel: 01628 817 124
Contact: Vanessa Pegg

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