Leading worldwide service business, based in Manchester, looking to recruit a strong administration manager with excellent people management skills. This leading business offers secure waste management and secure shredding services. A truly global company, they employ over 2,000 people in 16 countries. With strong business ethics they pursue innovation and success and are driven by the needs of their customers. This role has been created to ensure the effectiveness of the UK customer service centers and demands an individual committed to quality and exceptional customer service.



The Role and Responsibilities:

Ensuring strong processes and systems across the UK

Manage a team of customer service and collection agents

Manage and source new suppliers

Develop annual budget

Look at cost reduction in supplier network

Financial analysis across the branches and regional performances

Work as part of senior management team

Coach and develop line management team

Work to and achieve target for UK account receivables.



Skills Required:

Strong management skills

Excellent customer focus

Accustomed to working in a fast paced environment

Strong administration skills

Experience with Enterprise systems

Strong analytical skills

Ability to multi task

Determined to achieve continuous improvement

Driven by deadlines



Suitability for positions will be judged on relevant professional criteria relating to knowledge, skills, attitude and experience and there will be no discrimination on any other grounds