Vacancy Details
Customer Service Executive
Location: Berkshire / Bracknell
Category: Customer Service
Salary: Basic £21,000 - £23,000 plus benefits
Individuals with a high interest in delivering top end customer service needed for a successful direct sales business that has recently relocated to the Bracknell area. If you feel you can offer a superior level of support and have a background in customer services or related industries this could be your new role for 2010.
As typical in a recession, the direct sales industry continues to grow from strength to strength and our client is enjoying a high level of success as more people look for ways to boost their income. Working as part of a tight knit friendly team you will provide support and customer service to the businesses self employed consultants on business related queries. This is an excellent opportunity to expand on your customer service experience and work for a thriving business
The role
Provide support to a team of consultants in the UK
Be able to identify solutions to customer queries and provide a prompt response
Build rapport instantly with the consultants and ensure they feel they are being looked after at every stage
Diffuse tricky situations with a calming manner
Work in a small but extremely affable office
Skills needed
Experience in a customer focused role
Ability to work flexible hours as and when required
Desire to give exceptional customer service
Keen to work for a household name
Suitability for positions will be judged on relevant professional criteria relating to knowledge, skills and experience and there will be no discrimination on any other grounds.
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